If your DNA kit was registered on another person's account, please contact us for assistance.
DNA results can't be moved from one account to another, but they can appear on multiple accounts if the owner (the person whose DNA was tested) or manager invites other people to see them.
For help accepting a DNA invitation, see Accepting an AncestryDNA Invitation. For help sharing a family tree, see Sharing a Family Tree.
Sharing ancestral origins and matches
From a browser
Go to DNA settings and skip to step 3.
- In the top-right corner of Ancestry, click your profile and select Account Settings.
- On the left side of the page, under Settings, click DNA.
- Click the DNA test you want to share.
- Scroll to the DNA test sharing section and click on DNA test sharing.
- Click Invite.
- Enter the recipient's email address or username.
All invitations are delivered by email, whether you enter their email address or username. - In the Role menu, choose the role you want the person to have.
- A viewer can view the full DNA results but can't add or change anything.
- A collaborator can view the full DNA results, add notes, edit participant details, and link the test to a tree.
- A manager can invite others to access the results, assign and change roles, permanently delete results, and download DNA Data. You can invite one person at a time to manage their test and can add or remove a manager at any time. (This option isn't available for sharing minors' DNA results.)
- Click Invite.
From the app
- In the app's top-left corner, tap your profile icon (photo or letters).
- If necessary, under Manage DNA test, tap Switch test and choose the person whose DNA results you want to share.
- Under Manage DNA test, tap the gear
icon. - Scroll to the DNA test sharing section and tap on DNA test sharing.
- Tap Invite.
- Enter the recipient's email address or username.
All invitations are delivered by email, whether you enter their email address or username. - In the Role menu, choose the role you want the person to have.
- A viewer can view the full DNA results but can't add or change anything.
- A collaborator can view the full DNA results, add notes, edit participant details, and link the test to a tree.
- A manager can invite others to access the results, assign and change roles, permanently delete results, and download DNA Data. You can invite one person at a time to manage their test and can add or remove a manager at any time.
- Tap Invite.
Sharing ancestral origins and matches
From a browser
Go to DNA settings and skip to step 3.
- In the top-right corner of Ancestry, click your profile and select Account Settings.
- On the left side of the page, under Settings, click DNA.
- Click the DNA test you want to share.
- Scroll to the DNA test sharing section and click on DNA test sharing.
- Click Invite.
- Enter the recipient's email address or username.
All invitations are delivered by email, whether you enter their email address or username. - In the Role menu, choose the role you want the person to have.
- A viewer can view the full DNA results but can't add or change anything.
- A collaborator can view the full DNA results, add notes, edit participant details, and link the test to a tree.
- A manager can invite others to access the results, assign and change roles, permanently delete results, and download DNA Data. You can invite one person at a time to manage their test and can add or remove a manager at any time. (This option isn't available for sharing minors' DNA results.)
- Click Invite.
From the app
- In the app's top-left corner, tap your profile icon (photo or letters).
- If necessary, under Manage DNA test, tap Switch test and choose the person whose DNA results you want to share.
- Under Manage DNA test, tap the gear
icon. - Scroll to the DNA test sharing section and tap on DNA test sharing.
- Tap Invite.
- Enter the recipient's email address or username.
All invitations are delivered by email, whether you enter their email address or username. - In the Role menu, choose the role you want the person to have.
- A viewer can view the full DNA results but can't add or change anything.
- A collaborator can view the full DNA results, add notes, edit participant details, and link the test to a tree.
- A manager can invite others to access the results, assign and change roles, permanently delete results, and download DNA Data. You can invite one person at a time to manage their test and can add or remove a manager at any time.
- Tap Invite.
Sharing ancestral origins and matches
From a browser
Go to DNA settings and skip to step 3.
- In the top-right corner of Ancestry, click your profile and select Account Settings.
- On the left side of the page, under Settings, click DNA.
- Click the DNA test you want to share.
- Scroll to the DNA test sharing section and click on DNA test sharing.
- Click Invite.
- Enter the recipient's email address or username.
All invitations are delivered by email, whether you enter their email address or username. - In the Role menu, choose the role you want the person to have.
- A viewer can view the full DNA results but can't add or change anything.
- A collaborator can view the full DNA results, add notes, edit participant details, and link the test to a tree.
- A manager can invite others to access the results, assign and change roles, permanently delete results, and download DNA Data. You can invite one person at a time to manage their test and can add or remove a manager at any time. (This option isn't available for sharing minors' DNA results.)
- Click Invite.
From the app
- In the app's top-left corner, tap your profile icon (photo or letters).
- If necessary, under Manage DNA test, tap Switch test and choose the person whose DNA results you want to share.
- Under Manage DNA test, tap the gear
icon. - Scroll to the DNA test sharing section and tap on DNA test sharing.
- Tap Invite.
- Enter the recipient's email address or username.
All invitations are delivered by email, whether you enter their email address or username. - In the Role menu, choose the role you want the person to have.
- A viewer can view the full DNA results but can't add or change anything.
- A collaborator can view the full DNA results, add notes, edit participant details, and link the test to a tree.
- A manager can invite others to access the results, assign and change roles, permanently delete results, and download DNA Data. You can invite one person at a time to manage their test and can add or remove a manager at any time.
- Tap Invite.
Invitation not received
Frequently asked questions
- How do I authorize the Ancestry app to add photos to my device?
-
When prompted, allow the ancestry app permission to add photos to your device.
If you didn’t allow the Ancestry app permission to add photos to your device, you can change your device's settings to allow it. For help allowing the Ancestry app access to add photos to your device, select your device type:
- iPhone or iPad
- Android phone or tablet